At Casa Free LLC, we want you to be completely satisfied with your purchase. If you are not fully happy, you may return eligible items under the following conditions:
Eligibility for Returns
Items must be returned within 30 days of delivery. They must be unworn, unused, and in their original packaging. Please note that sale or clearance items may not be eligible for return.
Process for Returns
Contact us at [email protected] with your order number. We will provide you with return instructions. Ship the items back to: Casa Free LLC, 11946 Vista Ave, Chino, CA 91710, USA.
Refunds
Refunds will be processed to your original payment method within 7–10 business days after we receive your return. Shipping costs are non-refundable unless the return is due to our error.
Exchanges
We currently do not offer direct exchanges. If you would like a different size or color, please place a new order.